Privacy Policy

Privacy Policy

Last updated: June 16, 2026

Research Solutions Global ("ResolGlobal," "we," "us," or "our") operates the website www.resolglobal.com (the "Site") and provides academic and research-related services including journal publications, book publications, patent publications, proofreading and editing, conference and event management, and admission counseling (collectively, the "Services").

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, register an account, or use our Services. By accessing the Site or using our Services, you consent to the practices described in this policy.

1. Information We Collect

Information you provide directly:

· Identity and contact details such as your name, email address, postal address, phone number, and institutional affiliation.
· Account credentials when you register on our author panel.
· Manuscripts, research papers, abstracts, and other academic content you submit for publication, review, or editing.
· Payment and billing information when you purchase a service.
· Communications you send us, including inquiries, feedback, and correspondence.

Information collected automatically:

· Device and usage data such as IP address, browser type, operating system, pages visited, and access times.
· Cookies and similar tracking technologies (see Section 7).

2. How We Use Your Information

We use the information we collect to:

· Provide, operate, and deliver the Services you request.
· Process manuscript submissions, publications, registrations, and payments.
· Create and manage your account.
· Communicate with you about your submissions, orders, events, admissions, and account.
· Send administrative, transactional, and (where you have opted in) promotional messages.
· Respond to your inquiries and provide customer support.
· Improve our Site, Services, and user experience.
· Comply with legal obligations and enforce our terms and policies.

3. SMS and RCS Messaging

If you provide your mobile phone number and opt in, we may contact you via SMS (Short Message Service) and RCS (Rich Communication Services) , Whatsapp messaging for purposes such as submission updates, event reminders, admission counseling, transactional alerts, and—where you consent—promotional offers.

· Consent: By providing your mobile number and opting in, you agree to receive SMS and RCS messages from ResolGlobal. Message frequency varies.
· Charges: Message and data rates may apply, depending on your mobile carrier and plan.
· Opt-out: You may opt out at any time by replying STOP to any message. Reply HELP for assistance.
· No third-party sharing: Mobile information obtained through SMS/RCS opt-in, including phone numbers and consent data, will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes. This information is used solely to deliver the messaging services you have requested.

4. How We Share Your Information

We do not sell your personal information. We may share information only in the following circumstances:

· Service providers: With trusted third parties who perform services on our behalf (e.g., payment processing, hosting, email/SMS delivery), bound by confidentiality obligations.
· Indexing and publication partners: Where you submit work for publication, relevant metadata may be shared with indexing databases and publishing platforms as part of the publication process you have requested.
· Legal compliance: Where required by law, regulation, legal process, or governmental request, or to protect our rights, safety, and property.
· Business transfers: In connection with a merger, acquisition, or sale of assets, subject to this policy.

As noted above, SMS/RCS opt-in data is never shared with third parties for marketing purposes.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, to comply with legal and contractual obligations, resolve disputes, and enforce our agreements. Published academic content may be retained indefinitely as part of the scholarly record.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to operate the Site, remember your preferences, analyze usage, and improve our Services. You can control cookies through your browser settings; disabling them may affect certain Site features.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

· Access, correct, or update your personal information.
· Request deletion of your personal information, subject to legal and contractual limits.
· Withdraw consent for marketing communications, including SMS/RCS messages.
· Object to or restrict certain processing.

To exercise these rights, contact us at info@resolglobal.com.

9. Children's Privacy

Our Services are intended for researchers, educators, students, and institutions. We do not knowingly collect personal information from children under the age of 13 (or the applicable age in your jurisdiction) without appropriate consent. If you believe a child has provided us information, please contact us for removal.

10. Third-Party Links

Our Site may contain links to third-party websites, databases, and indexing platforms. We are not responsible for the privacy practices of these external sites and encourage you to review their policies.

11. International Users

ResolGlobal is based in India. If you access our Services from outside India, your information may be transferred to, stored, and processed in India or other jurisdictions where our service providers operate.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last updated" date. Your continued use of the Site after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, contact us:
Research Solutions Global (ResolGlobal)
Email: info@resolglobal.com
Phone: 9971730988